“I always learn new things from my patients and what we need to be more aware of,” she says. “Our job isn’t just centered around medication. We’re building rapport with our patients daily and talking to them about their illness and focusing on their overall well-being. We focus on the person, not the illness.”
Rusiri and the team are seeing the impacts of COVID-19 on their clients with social isolation and the added precautions. She stresses how it’s important to seek help, and the team at JBH is working every day to break the stigma and support the community with programs and understanding.
“We truly care about our patients. They come to us in a difficult part in their life, and we motivate and help them thrive and get control of their life. When we see their progress and see them leave, it’s rewarding to know we’ve helped someone in our community,” says Rusiri.
Noting also how appreciative she is of the community and donors, she adds, “Without the community, our organization wouldn’t be able to provide the level of care our patients deserve. Contributions are what allows us to provide exemplary care to our patients.”
Rusiri talks about the feeling of community at JBH and the kindness that lives there. “It doesn’t matter who you are, everyone is welcoming and polite with smiles on their faces. It really changes your outlook when you work in that kind of environment. When you come to JBH that’s who you evolve into, you become a better person.”