Eileen Baggs

As a former nurse, Eileen Baggs has always been a person who asks a lot of questions, so when she was diagnosed with cancer, she wanted to have all the information.

“In dealing with cancer, it’s critical to know what’s going on, and the team at Joseph Brant Hospital answered all my questions,” she said. “I would go with my list of questions, and Dr. Phillips was so informative.”

In the summer of 2024, Eileen and her husband, Doug, moved from Ancaster to Burlington. The couple had always gone to Oakville for care because that’s where Doug worked, so it was home base. But when she discovered a lump in her breast, she was referred to JBH for her chemotherapy.

“I couldn’t have had a better experience,” Eileen said. “I got booklets and pamphlets, so I knew everything that was going to happen, and understood the protocol. Everyone was so informative and knowledgeable.”

She credits her support network for helping her stay positive throughout her treatment. Her family, friends, and husband were there to keep her positive, but the team at JBH were always there.

“They never failed to respond, and that’s what I found so amazing,” she said. “I’ve just had such a positive journey through all this.”

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